Commis – PVR INOX LTD, Forum Mall, Kochi

This position is a full-time, on-site opportunity for a Guest Relations Executive (GRE) based in Kochi with PVR INOX Limited. The GRE will play a key role in addressing customer queries, engaging proactively with patrons to enhance their cinema experience, and efficiently resolving any grievances. Additionally, the GRE will be responsible for maintaining accurate customer records, including demographic information, for the company.

Education: High school diploma or equivalent, or a Bachelor’s degree in Hospitality, Business Management, or a related field

  • Strong communication skills with a positive customer interaction approach
  • Effective conflict management and problem-solving abilities
  • Female candidates are encouraged to apply
  • Excellent interpersonal skills with the ability to thrive in a team and handle pressure
  • High emotional intelligence and empathy towards customer needs and concerns
  • Basic computer skills for data entry and analysis are desirable
  • Proficiency in English, Hindi, and Malayalam is preferred

Share your CV : adminkripa@pvrcinemas.com / or Walk-in Directly

PVR INOX Limited, Forum Mall, Kochi
Phone : +91 91769 21138

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